Lev Properties are looking for another Property Manager to join their busy and growing Letting & Management team. We currently manage over 900 properties across Liverpool, with 10-20 new properties acquired each month.
Lev Properties is a thriving, family-run business who pride themselves on outstanding service to both tenants and landlords and the successful applicant must share these same values.
Responsibilities:
1. **General Maintenance Oversight:**
* Ensuring that all systems are update, Fix Flo and Arthur.
* Scheduling and overseeing regular maintenance tasks such as landscaping, cleaning, and pest control.
* **Handling Repair Requests:**
* Responding to tenants' repair requests and prioritizing them based on urgency.
* Ensuring repairs are completed in a timely and efficient manner.
* Communicating with tenants about the status of repair requests.
* **Vendor and Contractor Management:**
* Hiring, managing, and overseeing third-party contractors and vendors for specialized services like electrical work, plumbing, or major repairs.
* Reviewing and negotiating contracts with service providers.
* Ensuring contractors are licensed, insured, and meeting safety and quality standards.
* Ensuring the Handyman team have all jobs booked in and organised.
* **Budgeting and Financial Management:**
* Approving maintenance-related invoices and making sure payments are on for the accounts team.
* Finding cost-effective solutions for repairs and maintenance.
* **Compliance and Safety:**
* Ensuring the property complies with all relevant local councils and building codes and safety regulations.
* Ensuring that all maintenance activities align with safety standards to protect tenants, staff, and visitors.
* **Tenant Relations and Communication:**
* Keeping tenants informed about upcoming maintenance or repairs that may affect them.
* Addressing tenant complaints and ensuring satisfaction with maintenance services.
* **Emergency Response:**
* Developing and implementing emergency maintenance plans (e.g., water leaks, power outages, heating issues).
* Being available for emergency situations and coordinating quick responses to minimize damage and disruption. – emergency phone is passed around the team, only to be available when it your weekend to only answer the phone £35 per call.
* **Record-Keeping and Documentation:**
* Maintaining accurate records of repairs, maintenance work completed, and associated costs.
* Keeping track of the maintenance schedule and ensuring that all tasks are completed on time.
* Preparing reports for property owners or management regarding the status of property maintenance.
* Keeping track and ensuring certificated for Gas, ECIR & EPC are given out and received back in the correct timing.
Qualifications:
- Previous experience minimum of 2 years as a Property Manager or similar role
- Proficient in using property management software such as Fixflo and Arthur or similar platforms
- Strong administrative skills, including data entry and record keeping
- Excellent phone etiquette and communication skills
- Ability to multitask and prioritize responsibilities effectively
- Knowledge of fair housing laws and regulations
- Upselling skills to promote additional services or amenities to tenants
- Familiarity with office procedures and equipment
As a Property Manager, you will play a crucial role in ensuring the smooth operation of our properties. Your attention to detail, excellent communication skills, and ability to handle various responsibilities will contribute to the success of our property management team. If you are a motivated individual with a passion for property management, we would love to hear from you.
Please note that only qualified candidates will be contacted for an interview.
Job Types: Full-time, Fixed term contract
Contract length: 40 weeks
Pay: £13.00 per hour
Benefits:
* Company events
* Company pension
* On-site parking
Experience:
* Property Management: 1 year (required)
Licence/Certification:
* Driving Licence (preferred)
Work Location: In person