Customer Support & Office Administrator
Salary: £27,000 to £28,500 dependent on skills and experience
Location: Hull, HU3
Full time office based - 7.15 am – 4.15pm daily –(Early finish 4pm Friday’s)
Benefits
* Salary: £27,000 to £28,500 (depending on experience)
* 20 days holiday plus bank holidays (23 days + birthday)
* Company pension scheme
* Christmas shut down
* Free on-site parking
* Training and development opportunities
* Birthday day off
Elliott Hygiene is a friendly, family-run business and a leading hygiene, packaging, and catering supplier in the Yorkshire and Humber region. With strong local roots and a reputation for excellence, we’re growing fast and have recently relocated to a new purpose-built office and warehouse facility to support this continued growth.
At Elliott Hygiene, our team lives by these values:
* Communication, Teamwork, Loyalty
* Doing What’s Right and Improving
* Fun, Polite, Honest and Respectful
* Urgency and Attention to Detail
If you share these values and enjoy delivering outstanding service, we’d love to hear from you.
About the role
We’re looking for a Customer Support & Office Administrator to support our busy team and help us deliver an exceptional customer experience. You’ll play a key role in handling enquiries, processing orders, and ensuring smooth office operations.
This is a full-time, office-based role (Monday to Friday, 7.15am to 4.15pm (4pm finish on a Friday). Flexibility on hours may be offered for the right person.
Key responsibilities but not limited to:-
* Respond to customer enquiries and process orders via phone and email.
* Monitor and manage online orders daily to ensure smooth processing.
* Enter customer order details accurately into company systems.
* Use software such as Unleashed, Xero, Google Sheets and Docs to track orders and prepare quotes.
* Support office administration tasks, maintaining clear communication and up-to-date records.
About you
* Strong organisational and customer service skills.
* Experience in a professional office environment.
* High attention to detail, able to multitask and meet deadlines.
* Positive team player with good communication skills.
Interested? If you feel that you possess the relevant skills and experience then please send your cv by return.