Alford Medical Group currently has a vacancy for a friendly, helpful, and motivated Medical Receptionist to work as part of our team.
The Vacancy
Wednesday, Thursday, and Friday - 8am to 6pm
The Duties
1. Dealing with patient appointments - both at reception and on the phone
2. Registering and maintaining patient records
3. Handling patient queries (including requests for prescriptions, test results, and general information)
4. Using software (Vision, Docman, SCI, Word, Excel, etc.)
5. General administration tasks
6. Performing any other duties as required from time to time
The Person
1. Excellent communication skills with patients and colleagues
2. Respond quickly, efficiently, and helpfully to all enquiries and requests
3. Ensure accuracy when completing tasks
4. Adapt to changing demands and priorities
5. Support and assist colleagues
6. Listen carefully, ask questions, and understand instructions
7. Handle difficult situations professionally
8. Maintain confidentiality at all times
Salary depends on experience. You will be eligible for membership of the NHS pension scheme.
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