Knights has always done things differently; in 2012, we were the first organisation of our type in the UK legal sector to attract private equity investment, enabling us to move from the traditional partnership model to a corporate structure, creating a clear separation between management / ownership and fee earners. We listed in 2018, building a reputation for being a premium law firm, with regional expertise combined with national capability.
With over 1500 colleagues across 32 locations and our strong organic growth, combined with a number of high-quality recent acquisitions means we are now a more diversified business with strengthened positions in our key target markets. We have the team and financial resources in place to deliver our organic and acquisitive growth strategy as we scale up to be the leading legal and professional services business outside London.
Our business model and culture remain a clear differentiator from many legal services businesses enabling us to recruit individuals who wish to work in a modern professional services business. Our strong position in our markets, increased scale, national reputation, differentiated model and unique culture is enabling us to attract and retain high quality talent.
Key responsibilities:
We are looking for a proactive and engaging Learning & Development Trainer to join our national Learning & Development team. In this role, you will play an important part in the delivery of high-quality training across the business, supporting colleagues at all stages of their career with clear, practical, and accessible learning experiences.
You will be based within easy commutable distance of one of of our 5 learning and development locations: Stoke on Trent, Kingshill, Sheffield, Leeds, Nottingham, and be willing to travel to other locations as required to deliver on-site training.
You will contribute to the delivery of onboarding, systems training, skills development and internal learning initiatives. You will work closely with stakeholders and subject matter experts to ensure training content is accurate, relevant, and aligned with the needs of the business. You will also support the development of learning materials and help maintain key resources across our digital platforms.
This is an excellent opportunity for someone with a passion for people development who enjoys delivering engaging sessions, supporting continuous improvement, and working collaboratively within a high performing team.
* Training Delivery – Deliver clear, engaging and practical training sessions both in person and online, adapting your approach to meet the needs of a range of learners.
* Onboarding Support – Facilitate structured onboarding sessions for new joiners and acquisition colleagues, ensuring a smooth and consistent introduction to the business.
* Systems & Process Training – Train colleagues in the effective use of business systems and internal processes, promoting confidence, consistency and self-sufficiency.
* Learning Support – Provide first-line support to colleagues via email, Microsoft Teams and in person, resolving queries or escalating where appropriate.
* Content Development – Assist in the creation and maintenance of high-quality training materials, including presentations, guides, video content and e-learning modules.
* Stakeholder Liaison – Work with subject matter experts and business teams to ensure training content remains accurate, relevant and aligned with operational needs.
* LMS Maintenance – Support the upload, organisation and tracking of content within the firm’s Learning Management System, ensuring access to up-to-date resources.
* Evaluation & Feedback – Gather learner feedback and contribute to the review and refinement of content and delivery methods to ensure continued improvement.
* Knowledge Sharing – Share learning insights, tips and updates with the wider team to support consistency and promote a collaborative learning culture.
* Regional Delivery – Travel to regional offices as needed to support training delivery and ensure access to in-person learning opportunities across all locations.
What you will bring to the role
You will be an approachable and well-organised trainer with a passion for helping others learn. You will be confident in both face-to-face and virtual training delivery, comfortable working with digital tools, and willing to grow your skills in a collaborative team environment.
* Professional Experience – A background in learning and development, including experience delivering training across a range of formats and topics in a professional services or fast-paced setting.
* Training Delivery – Some experience delivering training to small groups or 1:1, with the ability to communicate clearly and adapt to different learning styles.
* Organisation – Strong time management and planning skills, with the ability to prioritise effectively and manage multiple sessions or requests at once.
* Digital Fluency – Good working knowledge of Microsoft 365, particularly Outlook, Teams, Word and PowerPoint; familiarity with Learning Management Systems is desirable.
* Content Awareness – Attention to detail when delivering or developing learning materials, with a focus on clarity, accuracy and accessibility.
* Communication Skills – Clear, friendly and professional communication, both verbal and written, with the confidence to engage with learners and stakeholders alike.
* Team Spirit – A collaborative and respectful team member who shares ideas and contributes positively to a supportive learning environment.
* Learning Mindset – A willingness to learn and grow within the role, taking on feedback and seizing opportunities for development.
* Service Orientation – A commitment to providing helpful, timely and thoughtful learning support to colleagues at all levels.
* Mobility – A full UK driving licence and willingness to travel to offices around the UK to support regional delivery where required..