2nd Line Support Engineer
Ashford
£28k - £32k
Managed Service Provider (MSP)
Full Driving License Required Kent-based | Client site & office travel required
Are you currently working in an MSP or service desk environment and ready to take more ownership of technical issues?
Do you enjoy troubleshooting across Microsoft 365, servers, networks, and security rather than just closing tickets?
Are you looking for a role where your technical knowledge is valued, your customer skills matter, and you can continue to develop?
If so, this could be a strong next step.
The Role
We are recruiting for a growing Managed Service Provider who are looking to add a capable and customer-focused 2nd Line Support Engineer to their technical team.
This role sits firmly at 2nd Line level, supporting a range of client environments and acting as an escalation point from 1st ...