We are looking for a Sales Support Administrator to join a busy customer support team.
The Company is a leader in the supply of industrial, commercial and office equipment to businesses for over 50 years.
Salary: £25,880
Hours: Monday to Thursday 8.30am - 5pm, Friday 8.30am - 4pm
The Role
Reporting to the Sales Support Team Leader, you will deliver excellent service to internal and external customers, ensuring orders and quotations are processed quickly and accurately.
Key Responsibilities
1. Process orders from new and existing customers
2. Create quotations for customers based on their requirements
3. Receive incoming telephone calls and webchats from new and existing customers
4. Update and maintain accurate and up-to-date records on our database
5. Provide accurate and relevant information to customers regarding their orders
6. Be aware of any promotional activity to optimise sales
7. Any ad hoc duties as required
Competencies required for the role
8. Excellent telephone manner and written communication skills
9. Computer literate with experience of Microsoft Word, Excel, Outlook and Teams
10. Attention to detail, accuracy and flexibility to provide professional customer service
11. Organised and reliable team player
12. Knowledge of AX2012 would be advantageous but full training will be provided
Candidate Profile
13. Team Player
14. Good listener
15. Ability to share success & help others in the team when needed
16. Optimistic in your day to day role
17. Professionalism
18. Confident in dealing with customers
19. High standard of written, verbal and interpersonal skills
20. Energetic and enthusiastic
21. Well organised and reliable
Benefits
22. 26 days holiday + bank holidays + earn additional long service days
23. Opportunity to progress within the job role
24. Hybrid working (Currently Monday/Wednesday/Friday from home after training)
25. Salary Sacrifice cycle to work scheme
26. Salary Sacrifice EV scheme
27. Free onsite parking
28. Mid-month "pick me up"
29. Health shield Healthcare cash plan upon joining
30. Free will writing service
To apply for this excellent opportunity please submit your latest CV and we will be in touch in Due course.
Job Title: Sales Support Administrator Job Reference: 37353 Salary: £25,880 per year Sector: Location:
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