Overview
Receptionist - Bath at THE PIG Hotels (Home Grown Hotels)
Location: Bath, Somerset
Salary: Competitive salary
Closing date: 23 Oct 2025
Job Type: Full Time
Job Details
Location: THE PIG - near Bath, Bath, BS39 4NS
Salary: OTE 13.26 per hour, including tronc
Hours: 35 hours per week, over 5 days
Responsibilities
* Be the first and last point of contact for hotel guests at the front desk; help create a memorable first impression and ensure high standards of service and attention to detail.
* Answer incoming calls, respond to emails, and maintain clear communication with all hotel departments.
* Support front of house operations and contribute to a welcoming guest experience.
Qualifications
* Experience in a similar reception/guest service role is beneficial but not essential, as full training will be provided.
* Knowledge of Opera Fidelio is beneficial but not required.
Benefits
* Staff stays - free B&B.
* 35% discount on food, beverages & treatments.
* Meals on duty.
* Annual holiday increase (up to 33 days).
* Take home goods - cost price.
* Free access for you and your family to an on-demand GP, Physiotherapy, and counselling services through Help@Hand.
* A range of learning & development courses.
* Anniversary vouchers - dinner with wine for 2.
Home Grown Hotels is committed to encouraging equality, diversity, and inclusion. We are an equal opportunity employer and will not discriminate against candidates based on any of the protected characteristics set out in the Equalities Act 2010.
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