Tailored Recruitment Consultancy are working with a leading employer in Bradford to recruit an experienced Planner/Scheduler to join their busy team. Reporting into the lead Planner you will be expected to coordinate effectively & efficiently the day-to-day activities of a team of Field Service Engineers in a given Geography, ensuring customer requirements & SLA`s are achieved and exceeded. Responsibilities Receiving incoming calls and emails from customers for service and breakdown calls Planning /scheduling and processing routine service/breakdown calls Processing & Invoicing calls Creating service plans. Daily Communication with a small team of FSE Quoting customer for additional works Highlighting & forwarding opportunities to relevant depts Maintaining & updating customer details on a CRM system Coordination with others in the team to ensure efficient use of all FSE Stock control for the FSE team Proactive communication to service customers The Person Forward Planning, excellent communications skills, computer literacy, organisational skills, teamwork, previous experience in a similar role beneficial but not essential