Company Description
Grosvenor Casino, Northampton, NN1 2LA
Grosvenor is the leading casino operator in the UK, offering the highest quality gaming and leisure experiences in an environment committed to safer gambling. We aim to excite and entertain our customers, providing memorable experiences they will want to revisit.
Our casinos are vibrant and rewarding workplaces, with roles across gaming and customer service. We offer opportunities to develop existing skills and acquire new ones. As the largest operator in the UK, we provide structured development programmes to support career growth.
At Grosvenor, we operate 24/7, focusing on safer gambling and fostering an inclusive, diverse, and engaged team.
Job Description
Are you comfortable in the KITCHEN? Are you passionate about fresh ingredients and customizing food to meet customer expectations and brand standards? Join us at the Rank Group as our next STAR! Working closely with your head chef, you will aim to meet and exceed customer expectations daily.
You will:
* Greet, welcome, and assist customers across all areas
* Embody our values of Service, Teamwork, Ambition, Responsibility, and Solutions
* Collaborate effectively with the hosting and wider casino teams
* Prepare, cook, season, and present casino menus according to recipe standards
* Follow all HACCP and safety guidelines to ensure food safety throughout the venue
* Report any defective equipment or systems to the head chef or duty manager
* Maintain stock rotation (FIFO), manage ordering, and control usage to minimize losses
* Seek feedback from customers and front-of-house teams to continuously improve food quality
* Practice a "clean as you go" policy in all food preparation and service areas
Qualifications
* Flexible with working shifts and adaptable to business needs
* Knowledge of HACCP and food safety guidelines
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