A leading food logistics company is seeking the services of two passionate and driven Customer Liaison Assistants to join its busy team at its new Customer Fulfilment Centre in Greenford.
A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.
The Role
To provide an excellent customer service in a professional manner. The ideal candidate will have experience of working within a highly customer focused environment, managing calls, emails, and administrative tasks.
This role is initially offered on a temporary basis but there is potential to become permanent after a 3 month probation period.
Changeable start times from 5AM
Key Responsibilities
Managing calls and emails on a day to day basis.
Resolving any customer complaints in a professional manner.
Managing customer accounts, taking personal information and updating any changes.
To ensure all Personnel procedures.
Key Requirements
MUST have previous customer service and administration experience.
MUST be willing to work variable shift times and at weekends
Excellent communications skills
Excellent customer service skills
Strong IT skills - Word, Excel, Outlook and CRM systems
Professional and polite telephone manner
What do we offer ?
A competitive hourly rates and 8 hour shifts
Apply now
If you are interested in the role initially apply online with an up to date CV,
TPBN1_UKTJ