Shift Pattern: Four on, four off Hours of Work: 20:00pm to 07:00am -?£29,871.45 per annum
We are recruiting for an experienced and customer-focused Night Porter to join a prestigious hospitality environment.
Benefits:
* Complimentary meals and hot drinks while on duty
* Complimentary parking onsite
* 28 days holiday per year (pro rata, including bank holidays)
* Hospitality Rewards (discounts at high street retailers, restaurants, leisure & online)
* Membership of the Institute of Hospitality (on passing probation)
* Gym & Swim access at the Fitness Centre at designated times for staff
* Employee Assistance Programme (EAP) and wellbeing support
* Pension scheme
* Life assurance
* Regular staff socials and events
As the Night Porter, you will be responsible for:
1. Supporting the smooth overnight operation, ensuring guests receive an exceptional experience.
2. Welcoming guests, assisting with late check-ins and responding to requests in a professional and timely manner.
3. Managing overnight security, monitoring the premises and maintaining a safe environment for guests and staff.
4. Handling guest enquiries and complaints professionally, escalating where required.
5. Suppo...