Parts and Stores Operative / Trade Counter Assistant – Inverurie
Would suit someone with previous garage or workshop experience.
We’re looking for a practical, customer-focused individual to join our busy team in a dual role that combines parts control with trade counter support. This is a great opportunity for someone with garage or workshop experience who’s also confident providing great service to customers.
What You’ll Be Doing
Parts and Stores Duties:
* Support colleagues with day-to-day parts provisioning advice
* Maintain a secure and organised stock system, including hazardous materials
* Ensure stock accuracy through regular checks and put-away processes
* Work with your manager to resolve stock or pick fail issues
* Provide support to workshop staff with parts requirements
* Advise the Workshop Manager on stock control issues
* Assist with audits, performance reports, and exception reporting
* Manage purchasing, receipt, storage, issue, and despatch of parts
* Follow departmental SOPs to ensure safe and consistent standards
Trade Counter And Showroom Duties:
* Provide excellent service and a friendly, welcoming environment for all customers
* Communicate clearly and effectively with customers in person and on the phone
* Resolve customer queries and complaints in a timely, professional way
* Support other trade counters when needed
* Help maintain showroom security and stock displays
* Arrange pre-delivery inspections (PDI) for sold equipment where needed
* Operate the electronic point of sale (EPOS) system
* Replenish shelves, maintain daily pick-lists, and uphold high shopkeeping standards
What We’re Looking For
* Experience in a garage, workshop, or mechanical environment is highly desirable
* A proactive team player with strong attention to detail
* Confident communicator with excellent customer service skills
* Organised, reliable, and ready to pitch in wherever needed
If you enjoy a role that’s hands-on, varied, and customer-facing—and you take pride in keeping things running smoothly behind the scenes—we’d love to hear from you.
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