Idpp Milton Keynes, England, United Kingdom
idpp Milton Keynes, England, United Kingdom
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This range is provided by idpp. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Contract: 10 weeks initially - potential for extension
Are you a recent graduate or early in your IT career and looking for your next big step?
We’re seeking a motivated Junior IT Support Engineer to join our team in Milton Keynes. This is a fantastic opportunity to gain hands-on experience in a dynamic technical environment, working directly with customers to ensure smooth and effective IT operations.
About the Role:
You’ll be providing on-site technical support, installing and maintaining hardware and software, troubleshooting issues, and ensuring our clients’ systems are running at their best. This role is perfect for someone with a passion for technology, great communication skills, and a strong desire to learn and grow.
What You’ll Do:
* Serve as on-site support for assigned clients, including tech kiosks and desks.
* Provide hardware, software, and networking support for desktops, laptops, servers, AV rooms, and other connected devices.
* Install, configure, and maintain PCs, servers, networks, and peripherals.
* Carry out preventative maintenance, system upgrades, and troubleshooting.
* Perform installs, moves, adds, and changes as required.
* Test and certify systems and applications.
* Ensure issues are followed up or escalated promptly.
* Maintain a high level of professionalism and meet agreed service levels.
What We’re Looking For:
* Degree in IT, Computer Science, or related field (or equivalent technical qualification).
* Up to 2 years’ experience in an IT support or similar role (graduates welcome).
* Basic understanding of networking, Windows operating systems, and hardware troubleshooting.
* Strong problem-solving skills and a willingness to learn.
* Excellent communication and customer service skills.
Please attach your CV for immediate consideration.
Seniority level
* Seniority level
Associate
Employment type
* Employment type
Contract
Job function
* Job function
Information Technology
* Industries
Information Services and Technology, Information and Media
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