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Service lead

Swindon
Swindon Borough Council
Service
Posted: 25 August
Offer description

This is a high-impact role where you'll be responsible for the strategic development, day-to-day management, and ongoing improvement of the Council's parking operations. You'll work closely with internal teams, external contractors, and key stakeholders to ensure services are compliant, cost-effective, and aligned with legislative and policy frameworks.

Your knowledge as a parking subject matter expert in a Local Authority setting, alongside your excellent management, communication, and analytical skills, makes you our ideal candidate. So too is your commitment to Local Authority excellence.

We're looking for someone with:

1. Strong knowledge of parking strategy, enforcement, and associated legislation.
2. Proven experience in contract management and service procurement.
3. Excellent stakeholder management and communication skills.
4. A proactive, solution-focused approach and a commitment to continuous improvement.
5. Experience in managing IT systems and assets within a regulatory or public sector environment is highly desirable.

You must be fluent in the English language (as a requirement of Part 7 of the Immigration Act "for the effective performance of a customer-facing role").

Potential applicants are sometimes put off if they don't meet 100% of the requirements. We think individual experience, skills, and passion make all the difference, so if you meet the majority of the criteria, we'd love to hear from you.

Your next package: Please see our Rewards and Benefits offer for more details. As an employee, you will receive a diverse and exciting environment in which to work, encouraging creativity and innovation whilst recognising the need to support ongoing personal development and a flexible work-life balance.

For Swindon to thrive in the future, we need to lay the foundations now. It's why our regeneration and transformation programmes are already underway. So, you'll be joining us at an exciting time on our journey. We'll look to you to share your knowledge, influence decisions, and drive real, positive change. With your contributions, we'll achieve our vision of a prosperous, re-vitalised Swindon together. And you'll be proud to say it was made better with you.

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