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Location
THIS ROLE CAN BE BASED IN LONDON, MUNICH, PARIS, MILAN, MADRID, BERLIN, BARCELONA & LUXEMBOURG.
About the Role
Have you ever ordered a product on Amazon websites and wondered how it got delivered to you so fast, and what kinds of systems & processes are running behind the scenes to power the whole operation? If so, this role is for you.
The EU Speed team is part of the EU Supply Chain, Transportation Planning & Operational Excellence (STEP) organization, which aims to optimize the EU end-to-end transportation and transfer network for DEA, Speed, Cost, and Carbon Intensity through all phases: design, planning, and execution. EU STEP also manages the EU Commercial Carriers portfolio.
As part of the EU speed team, our main objective is to offer the right speed, for the right customer, on the right selection, in the most cost-efficient manner.
* Operations is at the heart of the Amazon customer experience. Each action we undertake is on behalf of our customers, as surpassing their expectations is our passion.
* We improve customer experience through continuously optimizing the complex movements of goods from vendors to customers throughout Europe.
* We focus on Amazon's most complex problems, processes, and decisions. We collaborate with fulfillment centers, transportation, software developers, finance, and retail teams worldwide to improve our logistics infrastructure and algorithms.
* We are obsessed with rethinking our advanced end-to-end supply chain to make our deliveries even faster. Our overall mission is simple: we want Amazon to be the place where our customers come to get goods delivered the next day.
Key Job Responsibilities
You will be responsible for accelerating the speed of deliveries across EU countries, including expansion countries. This role is suited for an exceptionally talented person, with high energy and courage, passionate about delivering concrete improvements for our customers, and motivated by data.
The role involves 60% stakeholder/project management skills and 40% analytical activities.
Innovation & Stakeholder/Project Management
* Use and share insights with partner teams to influence and build a project roadmap to accelerate delivery speed in your country.
* For complex opportunities, quickly launch new pilots and build a scalable business case with benefits, bottlenecks, risks, and resources.
* Lead regular business reviews with partner teams to monitor project progress and help remove bottlenecks.
* Consolidate progress into concise, data-driven status updates. You will own reporting to Amazon senior leadership (VP level).
Data Analytics
* Deep dive into complex data (>10TB) to uncover actionable insights for known and unknown problems.
* Use data to monitor supply chain performance and automate the identification of improvement opportunities across various dimensions.
Basic Qualifications
* Experience defining program requirements and using data and metrics to drive improvements.
* Experience managing, analyzing, and communicating results to senior leadership.
* Experience owning program strategy and end-to-end delivery.
* Experience implementing repeatable processes and driving automation or standardization.
* Experience in program or project management.
* Experience managing teams.
* Experience delivering cross-functional projects.
* Ability to structure and lead projects, collaborating with internal partners despite competing priorities.
* Strong oral and written communication skills, with the ability to clearly synthesize complex issues.
Preferred Qualifications
* An entrepreneurial mindset, with the tenacity to develop ideas independently and thrive in a fast-paced environment.
* Ability to think and operate at all levels, both strategically and tactically.
* Basic SQL knowledge.
* English conversational language required.
* Previous experience in Supply Chain or transportation roles is a plus.
* Experience working with Tech teams is a plus.
* Proficiency in SQL/Redshift is a plus.
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