Account Manager
Leatherhead, Hybrid
Our Client is a modern cloud consulting and managed services business who believes in empowering enterprises to innovate and thrive in an ever-changing digital world. Their professional services capabilities are recognised as being best-in-class by some of the worlds leading technology vendors and have earned global acclaim. They are trusted by technology vendors, channel partners and enterprise customers to solve complex business challenges and unlock the full potential of organisations through cloud, data centre and workspace technologies.
Job Summary:
Reporting to the Head of Sales, the Account Manager plays a key role in managing the day-to-day relationships and operational success of my clients customer accounts. This role focuses on ensuring high-quality management, maintaining customer satisfaction and success, and supporting account growth through effective coordination and communication.
Collaborating closely with Strategy and Advisory, the Account Manager serves as the primary point of contact for assigned customers, ensuring their needs are met and expectations exceeded. By understanding customer environments and aligning services accordingly, the Account Manager helps maintain strong, long-term relationships and contributes to the overall success of the account.
This role requires strong organisational skills, attention to detail, an...