Senior Web Analyst – Digital Behaviour & Optimisation HYBRID / REMOTE We’ve modernised our analytics stack and are looking for a hands-on web analyst to help teams make faster, smarter decisions using behavioural data. This role is about understanding user journeys, spotting friction, and recommending improvements - not building dashboards or perfect models in isolation. You’ll work closely with Product, Marketing, Editorial, and senior stakeholders to analyse clickstream and event-level data, identify opportunities for optimisation, and help teams decide what to test, improve, or prioritise next. Times Higher Education is the data provider underpinning university excellence in every continent across the world. As the company behind the world’s most influential university ranking, and with almost five decades of experience as a source of analysis and insight on higher education, we have unparalleled expertise on the trends underpinning university performance globally. Our data and benchmarking tools are used by many of the world’s most prestigious universities to help them achieve their strategic goals and our events series act as the home of higher education thought leadership around the world. What you’ll need Experience analysing user behaviour, funnels, and engagement, turning insight into action Comfort making recommendations with imperfect or evolving data Strong stakeholder management, communication, and influence Top notch SQL skills and familiarity with modern analytics/BI tools Why this role is different If you prefer building reports or dashboards over driving change and improving user experiences, this isn’t the right role. This is your chance to shape digital experiences, embed analytics into decisions, and see the impact of your work. You do You You do You. With colleagues located around the world, we know that our individuality and diversity of experiences are our greatest strengths. That’s why we want THE to be a place where you are welcome to be who you want to be at work; where you can share whatever part of your life or self-identity you want, without obligation or facing discrimination; and where all abilities and perspectives are recognised and accommodated.