Customer Support Administrator
Telford
Permanent
£28,000 - £30,000 Per annum, 33 days annual leave inclusive of Bank Holidays
Monday to Friday 37.5 hours per week
Prince Personnel are working with a prominent business that is based in Telford who are looking for a Customer Support Administrator to join them on a permanent basis. The Customer Support Administrator will be responsible for providing a professional and proficient service to theirglobal customer base by supporting with the effective scheduling of engineer & installers diaries, and all associated tasks to ensure work is completed as arranged.
Duties will involve:
1. Customer Support department interface for customer enquiries.
2. Maintain accurate and up to date paper and computerised customer files.
3. Processing of all customer enquiries, including generating quotations, processing orders and dispatch of goods.
4. Generating and issuing recommended system spares quotations.
5. Assist in the provision of performance accounting reports for quotations, orders, services.
6. Assist in arranging all scheduled and non-scheduled service visits and installations worldwide.
7. Assist in scheduling int...