Location
Glasgow
Office Days
Standard 2 days per week
Role
Salesforce Business Analyst
Summary
We need backfill support for our team on Salesforce FCCM Correction Banking. Main focus on Case Management, Workflow, Requirements understanding and support, and engagement for test team.
Profile
* Experience as a Business Analyst
* Experience with Salesforce
Purpose of the role
To support the organization by identifying business requirements and solutions that address problems and opportunities.
Accountabilities
* Identification and analysis of business problems and client requirements that require change within the organization.
* Development of business requirements to address business problems and opportunities.
* Collaboration with stakeholders to ensure proposed solutions meet their needs and expectations.
* Support the creation of business cases that justify investment in proposed solutions.
* Conduct feasibility studies to determine viability of proposed solutions.
* Support creation of reports on project progress to ensure solutions delivered on time and within budget.
* Create operational and process designs to ensure solution delivery within scope.
* Support to change management activities, including development of a traceability matrix to ensure successful implementation and embedding.
Equal Opportunity Employer
We welcome applications from all individuals, regardless of background or identity, and encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience.
Recruitment Process Note
If a high volume of applications is received, only shortlisted candidates will be contacted.
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