Subcontractor Supervisor
Reference - MSPS193683
Expiry date - 04/09/2025
Location - Basildon
Salary - £40,000
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Permanent – Full Time, 40 Hour per week.
We are looking to recruit a Subcontractor Supervisor to join our Basildon Repairs Team, based from our office in Basildon.
About the Role
Joining our team, you’ll be responsible for ensuring the Hub contact centre operations delivers the required performance, whilst continuing our commitment to delivering a great customer contact experience through a variety of customer contact channels, i.e. phone, email, video, social etc.
Working with the Partnership Director and Management Team, you’ll Identify and deliver positive change and business efficiencies, prepare reports through collecting, analysing and summarising data and trends, whilst managing the day-to-day line activities.
You’ll motivate, coach and support the team, carrying out regular 1-2-1 team meetings, ensuring that training and development plans are maintained for each member.
About You
Candidates will have excellent supervisory skills, with previous experience leading and developing a team, ideally within a social housing environment. With the ability to establish and maintain effective customer relationships, you’ll communicate effectively, both verbally, written and with presentation skills to a range of people and groups. Above all, with exceptional customer service skills, strong administration skills, candidates will have good working knowledge of Microsoft Office.
* Company Van (work use only)
* Profit Share Discretionary Annual Bonus Scheme
* Enhanced Pension Plan
* Private Health Insurance or Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more)
* Life Assurance & Accident Cover
* Share Save
* Enhanced Maternity & Paternity Pay
* Buy & Sell Holiday Schemes
* Flexible Working & Flexible Bank Holidays
* Cycle to Work
* Volunteering (2 days paid)
* Loyalty & Values Awards
* Funded Professional Subscription
* Company Uniform
About Us
Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works.
With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first.
Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success.
MSPS are proud to support the resettlement of armed forces personnel
We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates.
Please refer to full job description upon completing your application.
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