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Technical assistant

Downham Market
Venatu Consulting Ltd
Technical assistant
Posted: 6 September
Offer description

Overview

Venatu Recruitment are assisting a leading client in their search for a new Technical Assistant. They are a bespoke door manufacturer based in Downham Market, specialising in the design and production of high-quality, certified doorsets. Their extensive range of fully accredited doorsets and ironmongery is supplied pre-assembled and ready for installation.

This is a permanent, full-time position offering a salary of £30,000-£40,000 per year, depending on experience. Standard working hours are 7:30am to 5:00pm, Monday to Friday, with a 45-minute lunch break. Hours can be discussed further at the initial interview.


Key Responsibilities

* Maintain and update certification records, liaising with providers such as BM Trada, IFC, and Warrington Fire
* Respond to internal and external technical queries relating to our products' compliance
* Conduct internal audits and assist in resolving non-conformances (NCRs)
* Assist in delivering internal training sessions around compliance, testing, or standards
* Maintain accurate compliance data within the ERP system, including ongoing improvement and development of ERP processes to support compliance and technical accuracy
* Process doorsets for certification or audit, project managing the activities effectively
* Track and maintain the technical budget
* Collaborate closely with the R&D team on companywide projects for new product and process development
* Work with both Supply Chain and R&D to introduce new products and suppliers, seeking opportunities for cost savings and improved market offerings
* Support the specification sales team by preparing documentation, and attending CPD demonstrations or architect briefings where required


Requirements

* Minimum 2 years' experience in a technical, quality, or compliance support role within construction, manufacturing, or fire safety sectors
* Familiarity with UK certification schemes for fire doors preferred (e.g. EN1634-1, BD476)
* Experience managing technical documentation, audit records, and compliance processes
* Experience working within a fast-paced environment and under pressure
* Proactive approach to problem-solving and supporting continuous improvement
* Excellent attention to detail and accuracy with strong analytical skills
* Strong organisational skills, with ability to manage multiple tasks and priorities effectively
* Confidentiality


Benefits

Alongside a competitive salary, this position offers a range of attractive benefits. If you're ready to take the next step in your career and play a key role in their continued growth, please apply today with your CV.

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