Job description
The Copthorne Hotel Slough - Windsor is seeking an experienced Night Manager-Part Time who is responsible for leading the Night team in consistently delivering a safe and welcoming environment for guests and staff whilst maximising revenues and maintaining a professional approach in all encounters. They will report to our Front Office Manager.
As Night Manager your key responsibilities include:
Assuming and demonstrating the role of senior manager on duty during the rostered night hours
Responsible for ensuring excellent communications between Day and Night team
Ensuring for the safe-keeping and administration of the main DM safe and all monies during the night
Responsible for the training and performance management of Night staff
Ensuring and being able to demonstrate confidence and competence in all emergency procedures.
Ensuring the Night team are best served and able to manage guest expectations, concerns and queries.
The smooth running and delivery of all night audit requirements
Being responsible for the safe service of alcohol
As Night Manager the essential skills required:
Able to work night shifts
Experience of managing a front desk team and previous staff training experience
Excellent communication skills both verbal and written
Committed to delivering excellent customer service both face to face and telephone
Excellent presentation skills
Good knowledge of health and safety
About the Hotel
The Copthorne Hotel Slough-Windsor is ideally situated, close to historical Windsor and the prestigious Slough Trading Estate. The hotel offers 219 comfortable guest rooms, 24-hour concierge service, impeccable customer service and modern amenities, as well as an indoor swimming pool and sauna.
About the Hotel
The Copthorne Hotel Slough-Windsor is ideally situated, close to historical Windsor and the prestigious Slough Trading Estate. The hotel offers 219 comfortable guest rooms, 24-hour concierge service, impeccable customer service and modern amenities, as well as an indoor swimming pool and sauna.
Guests can choose to dine at Retrouve Restaurant, which serves a selection of British and International dishes or the renowned Bombay Pavilion restaurant which offers authentic Indian food from all regions of the Indian subcontinent prepared by our highly experienced and skilled chefs.
About the Group
Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. In Europe, our 21 hotels provide the perfect gateway to explore landmark locations, with many iconic attractions and business hubs close by.
Properties under the group are placed into four collections; Lengs Collection, M Social Collection, Millennium Collection and Copthorne Collection. Each collection has its own distinct personality, character and clearly defined hotel brands within it; tailored to suit different types of guests
For you
We offer a benefits package including:
Social Events, Wellbeing and Team Activities
Training and development
Pension Salary Sacrifice Scheme
Career development and salary reviews
Interest-free Season Ticket Loan Scheme
1 Volunteer Days per year (fully paid and in addition to your annual leave)
Complimentary meals prepared for you by our chefs
Length of Service-related holiday scheme
My Millennium discount perks
Discount on Accommodation worldwide and 50% Food and Beverage Outlets
Life Assurance
Recommend a Friend Scheme
*** As well as real opportunities to develop and gain promotion within the industry.
We are an equal opportunities employer.
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
To improve compliance with identity document validation, successful applicants will provide their right to work in UK which will be verified using Trust ID Scanners and Software.
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