Job Description
This is a varied and rewarding role for someone with strong data capabilities and excellent Excel knowledge. You’ll ensure the smooth onboarding of new team members, coordinate system access, and manage equipment and compliance records.
With plenty of opportunities to upskill in tools such as Power BI, this role suits an analytical, organised professional who’s proactive, adaptable and eager to develop their expertise in data and systems management.
Key Responsibilities
1. Set up, maintain and manage databases to track people, site and compliance data.
2. Establish and own processes for gathering and updating operational information (e.g. site closures).
3. Manage user access and accounts on key systems, ensuring data integrity and security.
4. Raise IT tickets to facilitate data changes and resolve issues/errors.
5. Administer onboarding and exit processes - ordering equipment, setting up access, and storing certification evidence.
6. Prepare and distribute accurate data and reports ahead of monthly performance reviews.
7. Build strong, collaborative relationships with internal teams and customer stakeholders.
8. Support the Head of Data and Improvement with data quality initiatives and small improvement projects.
9. Assist in setting up new suppliers and sites within systems, ensuring operational readiness.
Professional and Personal Competencies/Qualifications
10. Strong data experience and advanced Excel skills (you will be asked to demonstrate these).
11. Analytical and highly organised, with exceptional attention to detail and accuracy.
12. Experience using or willingness to learn Power BI and other data visualisation tools.
13. Confident managing databases and data processes.
14. Quick learner with a flexible, proactive approach.
15. Excellent communication skills, able to engage with a range of stakeholders.
16. Familiarity with supplier or site setup processes advantageous.
17. Team player with a conscientious attitude and a commitment to maintaining high standards of data and documentation.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.