Job Title: Warranty Administrator Location: Thame (office-based with hybrid working after probation) Contract Details: Full time, Permanent Hours: Monday to Friday, 9:00am - 5:00pm Overtime - Saturday (1 in 4 rota), 9:00am - 1:00pm, paid at time and a half Salary: £24,000 per annum + overtime About Our Client: Our client is a well-established and customer-focused organisation operating within the automotive and claims sector. Benefits & Perks: 25 days holiday rising to 27 with length of service. Additional birthday day off + Buy annual leave scheme Hybrid working - up to 2 days per week from home after successful completion of probation Private Healthcare upon successful completion of 6-month probationary period Death in Service @ 4x salary from day one Critical illness @ 2 x salary from day one Auto-enrolment Pension after 3 months, 5% employee contribution, 4% employer contribution. Supportive and collaborative team environment Comprehensive training and ongoing development Modern office environmentResponsibilities: Act as the first point of contact for customers, handling incoming calls and emails in a professional and friendly manner Provide clear explanations of the claims process while ensuring customer enquiries are managed accurately and within agreed timeframes Open and build claims files, ensuring all relevant information is gathered at first contact and accurately recorded on internal systems...