Reception Duties
* Greet clients, visitors, and staff in a professional and friendly manner
* Answer, screen, and direct incoming phone calls
* Manage incoming and outgoing mail, deliveries, and couriers
* Maintain a tidy, welcoming reception area
Administrative Support
* Perform general administrative tasks such as filing, scanning, typing and data entry
* Manage appointment scheduling, calendars, and meeting room bookings
* Prepare documents, correspondence, and reports as required
* Maintain office records and databases accurately
Customer Service
* Act as the first point of contact for enquiries (in person, phone, email)
* Provide accurate information or direct queries to the appropriate team member
* Handle enquiries efficiently and professionally
Office Coordination
* Monitor office supplies and place orders as needed
* Support onboarding of new staff (e.g., setting up desks, access badges)
* Assist with internal coordination and ad hoc office tasks
Compliance & Confidentiality
* Ensure all records and information are handled confidentially
* Follow company policies, procedures, and data protection regulations