Overview
Job Title: Project Manager
Salary: Highly Attractive Package plus car allowance
Location: East Midlands
Reference: J2747
Contact: Telephone: 0141 647 6688
Categories:
Job Purpose: A print & communications giant, whose turnover dominates a large proportion of the market share, has undergone further expansion due to unparalleled resources and financial backing. They have an exciting opportunity for a talented and experienced Project Manager to join the company and manage the end-to-end completion of their projects. You will be the key interface with Sales when onboarding new projects and the main handover point to the operations team, responsible for the effective transition of new services to new and existing clients in a fast-paced environment.
Responsibilities
* Establishing project governance within the project and the creation of supporting documentation
* Adherence to defined processes between Professional Services, Sales, Development, Operations and Client Services and use of agreed templates to deliver information in a timely manner
* Creating high level and detailed plans by questioning briefs and technical specifications to map key deliverables, milestones, etc.; consulting with internal and external specialists, clients, etc.; reporting against the plan and obtaining Client sign-off for plans and other key project deliverables
* Active management of the delivery of documented solutions ensuring different contributions are coordinated and mapped to ensure the outcome
* Budget management during the life of the project with escalation routes to highlight any commercial risk noted from within the project
* Project planning, risk and resource shortfall analysis across multiple departments
* Support/drive testing development, scripts, and performance to ensure delivery of working solutions
* Key stakeholder communication during the life of the project, with communication vehicles and tone of voice adapted to the audience
* Operational readiness management to “go live”, working with Operations and the client with a balance of risk against revenue
* Responsible for risk management within the project lifecycle; capturing risks in RAID log and using escalation paths to ensure risk is understood, implications known (project/Client and cost) and mitigated where possible
* Management of the change management process during the life of the project, ensuring commercial cover is agreed for changes to scope or solution
* Sales cycle support through pre-contract award project plans, specifications and roadmaps. Present information clearly to achieve desired outcomes
* Identify new areas for improvement in delivery/solutions
* Support on face-to-face client meetings as required, including data gathering and writing documents for requirements, solutions, service agreements, training material and service levels
* Manage the customer to ensure the company delivers a working service to budget and agreed timescales, including handling customers with varying levels of project planning skills and escalating issues/slippage as needed
Experience & Qualifications
We are looking for someone with extensive experience managing projects within the print industry, specifically transactional/bulk printing, and also records management, mail and distribution (on-site/off-site/Hybrid), and workflow and automation solutions is advantageous. A general understanding of IT including databases, SQL, and related concepts is valued, along with ITIL (Foundation), Lean Six Sigma (Yellow Belt) or equivalent methodologies.
Personal Attributes
* A self-starter able to manage large and complex programs to completion within a fast-paced organisation
* Able to facilitate prompt decision making with focus on risks, dependencies and outcomes
* Systematic and logical approach to decision making with accurate, well-supported conclusions
* Problem-solving mindset: gather information, identify root cause, develop practical solutions, communicate findings and implement actions
* Mentor and support colleagues to improve confidence and performance
* Remain confident when dealing with negative situations and foster collaboration to generate solutions
* Adopt an accommodating and helpful manner; work within agreed parameters to ensure tasks are completed
* Proactive and energetic with the ability to manage multiple tasks
* Willingness to travel nationwide, including overnight hotel stays, as required
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