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Job Description Summary
Hybrid role based in MESM in Chorley, UK. MESM (Medical Equipment Supplies & Management) specialises in sourcing, supplying, servicing, and end‑of‑study support of medical and laboratory equipment for the clinical trial industry. The company supplies specialist medical equipment worldwide and is expanding its customer base and geographical reach daily. MESM is part of the Resonant Clinical Solutions brand and the Clinical and Biorepository Services Alliance, complementing VWR’s growing services offering to better service Resonant Clinical Solutions and achieve their goals.
How Will You Make An Impact & Requirements
You will be responsible for coordinating and managing the End of Study Programme and associated tasks across the EoS pillar. Your responsibilities include:
* Coordinating collection requests (internal and external) to ensure collections are completed on time.
* Maintaining end‑of‑study record keeping so all documents are available on request.
* Preparing customs paperwork to ensure customs requirements are met.
* Liaising with Customs Brokers and Forwarders to ensure accuracy of Import / Export hazardous material documentation.
* Managing revenue streams to ensure all invoicing is processed in accordance with MESM TAT and balanced against costs.
* Providing forecasts for both financial and OTIF targets and communicating these to key stakeholders.
* Assisting with analysing, reporting and presenting performance metrics and areas of concern.
* Providing support to the commercial team to ensure objectives; identifying and effectively communicating over‑and‑under‑performance.
* Providing resource and support to the operations manager and wider business by supplying information on request and supporting the use of third‑party vendors.
Experience in a customer‑focused, target‑driven environment is highly desirable.
Seniority level
* Entry level
Employment type
* Full‑time
Job function
* Management and Manufacturing
Industries
* Research Services
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