Client Experience Representative For That One Person Who Knows How to Put Clients First — and Keep Them Coming Back Salary: £25,000 – £28,000 starting (with rapid-growth runway) Location: Bradford / Hybrid / Flexible Type: Full-time, Permanent Reports to: Director (Founder/CEO) Start Date: ASAP We’re looking for a Client Experience Representative who doesn’t just “look after clients” but understands that a great experience drives repeat business, referrals, and revenue growth. If you’re the type of person who stays calm under pressure, never lets details slip, and builds trust step by step — while also spotting the right time to guide clients into their next purchase — this role could be your perfect fit. To be clear… This isn’t just a service role. It’s a revenue-driving position. You’re here to strengthen client loyalty, increase sales, and create the kind of steady, lasting relationships that fuel business growth. Your Mission Client Communication – be the consistent, dependable point of contact for new and existing clients across phone, email, and in person. Onboarding & Support – guide clients smoothly into our services, setting the tone for a long-term relationship. Retention & Revenue – keep clients engaged, follow up at the right time, and identify upsell/cross-sell opportunities naturally. Sa...