Overview
What a fantastic opportunity to join our Customer Fulfilment Automation domain here in Tesco Technology! You will play a pivotal role in shaping the next generation of automation across Tesco's fulfilment network - driving solutions that transform how we serve customers and strengthening Tesco's position as a leader in online retail. You'll lead the strategy and development of automated fulfilment technologies that power our online operations. Working closely with cross-functional partners, you'll identify opportunities to optimise end-to-end fulfilment, reduce operational costs, and elevate the customer experience. This includes defining product capabilities, partnering with third-part vendors, assessing market solutions, and championing a product-led mindset across the organisation. You'll guide product discovery, prioritise capabilities, manage a SCRUM team\'s backlog, and support junior team members as they grow. Success in this role requires strong product management experience, a deep understanding of user needs, and the ability to collaborate across diverse teams to deliver impactful product strategies.
Responsibilities
* Lead product discovery and define product capabilities.
* Prioritise features and tasks; manage a SCRUM team backlog.
* Evaluate markets and potential product solutions.
* Support junior team members and foster strong collaboration.
* Ensure products meet high standards of resiliency, security, reliability, and observability.
* Use tools such as JIRA, MIRO, Confluence, and Aha for backlog management, discovery, and strategy.
Qualifications
* Experience in building warehouse or logistics solutions (like, Warehouse Management System WMS or Warehouse Execution System WES) for warehouses or retail fulfilment centres.
* Experience integrating warehouse applications (WMS and WES) with robotics, conveyors, IoT, AI.
* Experience with API and backend systems - understand how data is stored, moved and secured within a complex distributed system.
* Experience in defining warehouse operations using standard workflows like decant, goods-to-person picking, consolidation and marshalling, etc.
* Hands on experience doing product discoveries to map our service design blueprints, identify user personas and Jobs-to-be-done and work with UXDR to define user flows and wireframes for warehouse operations.
* Proficient in agile methodologies and worked in a fast-paced, iterative development environment.
Benefits
* Annual bonus scheme of up to 20% of base salary.
* Holiday starting at 25 days plus a personal day (plus Bank holidays).
* Private medical insurance.
* 26 weeks maternity and adoption leave (after 1 year\'s service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, plus 6 weeks fully paid paternity leave.
* Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing.
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