Job Overview
Key Account Manager/Business Development – Salford – £35,000- £38,00 (DOE)
A rare opportunity has arisen to join an expanding service-led business & training provider, based in the heart of Manchester. This is a newly created role, providing an exciting opportunity for a driven individual to shape and trademark it as their own, helping to elevate the business to the next level. The successful candidate shall manage key accounts, overseeing the entire accounts administration process, whilst actively growing new business opportunities to maximise company profitability. This is a rare blend of client relationship and strategic management to drive business growth.
Key Responsibilities:
1. Servicing as the primary point of contact for key client accounts
2. Maintaining & fostering strong relationships, ensuring their needs are met
3. Providing after-sales support to maximise customer loyalty and satisfaction
4. Remain in regular contact with customers to understand their needs
5. Negotiate agreements and maintain accurate sales records
6. Identify and following up on future sales opportunities, attending exhibitions and meeting clients to form new relationships
7. Work closely with the Business Development team regarding marketing & client engagement
8. Tracking marketing campaigns, working closely with internal & external contractors to ensure communications are produced within adequate timeframes
Experience required:
9. Key account management experience and a proven knowledge of building strong customer relations, identifying new sales opportunities & increasing company revenue
10. Excellent communication skills with both internal colleagues and external customers
11. Passionate about working in a customer service-led environment, working to group SLA’s
12. ERP & CRM system knowledge
This is the ideal opportunity for a strong Key Account Manager/Business Development executive. You shall be passionate about working in a fast-paced customer-relationship environment and have excellent administration and communication skills. In return, you shall enjoy private healthcare, your birthday off and various company socials!