Join to apply for the Shift Lead - Food - Oxford role at Marks and Spencer
Shift Schedule
* Sunday 07:00‑15:00 (Week 1)
* Monday 05:00‑13:00 (Week 1)
* Wednesday 05:00‑13:00 (Week 1)
* Thursday 05:00‑13:00 (Week 1)
* Friday 05:00‑13:00 (Week 1)
* Monday 14:00‑22:00 (Week 2)
* Tuesday 14:00‑22:00 (Week 2)
* Wednesday 14:00‑22:00 (Week 2)
* Friday 14:00‑22:00 (Week 2)
* Saturday 14:00‑22:00 (Week 2)
Responsibilities
* Lead the fill operation, delivering a sales floor that is ready to trade and taking operational responsibility for coordinating resources to serve, sell, and fill.
* Manage the floor in the absence of the Colleague Manager and provide leadership during store opening.
* Coordinate resources to perform operational tasks during the fill operation.
* Coach colleagues on One Best Way and drive productivity in readiness for store opening.
* Allocate resources effectively to deliver a quick payment experience.
* Implement daily operational processes efficiently across the store at correct times.
* Coordinate the team to maintain a clean, safe, and well‑presented store.
* Foster a great team atmosphere that is inclusive of everyone.
* Serve as a role model for customer service and M&S behaviours and colleague expectations.
* Support Colleague Managers by sharing observations to help deliver high performance and recognise outstanding colleagues.
* Provide support to nearby stores if operationally required.
* Act as a key holder, answering call‑outs as required.
* Handle tasks related to opening and closing the building, including vehicle receipt, temperature controls, logging operational issues with relevant helpdesks, cash handling and TSL compliance during peripheral hours.
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