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Customer service advisor

Bristol (City of Bristol)
Permanent
Transcomm Recruitment Careers
Customer service advisor
Posted: 1 July
Offer description

A major UK & International 3pl, 4pl, transport, logistics and freight organisation is looking for an air & Sea assistant toensure smooth freight operations by handling day-to-day irregularities, liaising with customers and suppliers, and maintaining compliance with security, safety, company, and environmental regulations. No industry sector experience is required, just excellent customer services

ROLE: Air & Sea Assistant
LOCATION: Bristol
BASIC SALARY: £23k
HOURS: Monday to Friday 8am to 4pm.

ROLE:
Responsible for logistics tasks with low to medium complexity
Handle day-to-day operational challenges or irregularities, escalating when appropriate
Provide excellent customer service by liaising with customers and suppliers
Follow Standard Operating Procedures (SOPs) and Internal Operating Procedures (IOPs)
Provide support for the team by completing additional tasks as required
Ensure compliance with security, safety, company, and...

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