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To provide first line support to all equipment detailed within the CS contract, primarily ensuring delivery to both Dematic and the Customer’s expectations with the aim of achieving KPI targets at all times.
What we offer:
* Career Development
* Competitive Compensation and Benefits
* Pay Transparency
* Global Opportunities
Learn More Here:
“Dematic is proud to provide equal employment opportunities to all employees and applicants. Dematic prohibits discrimination and harassment of any type without regard to race, religion or belief, age, sex, national or ethnic origin, disability status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.”
Tasks and Qualifications:
Principal Accountabilities
1. To comply with Health & Safety legislation at all times and promote a positive H&S culture.
2. KPI focused with a mentality to overachieve where possible.
3. Provide first-line support to all equipment in scope of the Dematic contract.
4. Maintain product flow at all times.
5. Provide basic fault resolution and contribute towards complex faults alongside the engineering team.
6. Assist in maintenance and breakdown situations as required.
7. Work within manufacturer recommendations and industry standard practices.
8. Drive 5S and value-add practices across the site.
9. Prioritize multiple system faults.
10. Ensure quality of output at all times.
11. Accurately record all work undertaken.
12. Participate in continuous improvement and sales opportunities.
13. Represent the company professionally and maintain customer relations.
14. Adhere to the Quality processes and procedures set out by the company.
Knowledge & Experience Required
* Basic key skills and basic IT competency.
* SafePass, CSCS Card (desirable).
* Previous experience/knowledge of automated systems, warehouse or production environment.
* Working at height experience (desirable).
* Demonstrable history of safe working and contributing to a positive working culture.
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