Rail Replacement Coordinator, Peterborough
Client:
Stagecoach Group
Location:
Peterborough, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
0ecab632f2e8
Job Views:
7
Posted:
12.08.2025
Job Description:
Salary: £13 per hour plus travel expenses
Apply in writing, clearly indicating which position you are applying for.
Closing date is 21st January 2025, with interviews to be held as required. Successful candidates will be obliged to adhere to a strict zero-tolerance drug and alcohol policy.
This core role involves working as a Rail Replacement Coordinator across the UK network during times of disruption and pre-planned work. There are also requirements to assist the special events team.
We expect you to be customer-focused, providing a fantastic experience for travelers. Even during disruptions, you will ensure customers are kept informed throughout their journey.
You will be trained to manage various situations during disruptions, ensure buses and trains run on time, make announcements, carry out safety duties, and assist with customer service. Training will be provided to equip you with the necessary knowledge and skills to ensure our services run smoothly and safely.
About you:
This is a part-time role with flexible hours; there are no guaranteed minimum hours.
You should be flexible in working location and willing to travel (travel costs covered). Our services operate seven days a week, including early mornings and late nights. Flexibility at short notice is required.
We seek candidates who can build rapport with a diverse range of people and possess:
* Great attention to detail
* Strong decision-making skills
* A systematic approach to work
* Availability to work flexibly and at short notice
Training will be provided, but familiarity with bus and train timetables and drivers' hours regulations would be beneficial.
Stagecoach promotes an inclusive workplace culture where everyone can be themselves and differences are celebrated. We welcome applications from all backgrounds, genders, ethnicities, religions, beliefs, disabilities, neurodiversities, sexual orientations, and ages.
Location:
Stagecoach Rugby Depot, Railway Terrace, Rugby CV21 3HS
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