Hire Desk Manager – Kettering, Northamptonshire
Salary: £36,000 + Benefits
Monday–Friday | Career Progression | Growing Business
Interaction Recruitment is recruiting for an experienced Hire Desk Manager to join a well-established and growing business within the materials handling and hire sector.
This is a fantastic opportunity for someone with experience in forklifts, plant hire, or materials handling equipment who enjoys leading a team, building customer relationships, and running a fast-paced hire operation.
If you're looking for a role where you can truly make an impact and grow your career, we'd love to hear from you.
The Role
As Hire Desk Manager, you'll take ownership of the day-to-day running of the hire department, ensuring a smooth and efficient service for customers across the UK.
You'll work closely with the Hire Desk, Service, and Sales teams while leading and supporting your own team to deliver exceptional customer service.
Key Responsibilities
1. Managing daily hire operations from enquiry through to invoicing
2. Leading and supporting the Hire Desk team
3. Coordinating transport, scheduling, quotations, and customer communication
4. Building strong customer and supplier relationships
5. Identifying cross-hire opportunities and improving operational efficiency
6. Reso...