Job Description:
As a Fiber Home Installation Engineer at XAD, you will play a crucial role in connecting customers to high-speed fiber broadband. You'll ensure installations are carried out efficiently, to the highest standards, and with a customer-focused approach, as you will be working inside clients' homes.
Responsibilities:
* Installing and configuring fiber optic broadband systems in residential properties.
* Testing and troubleshooting to guarantee optimal system performance.
* Educating customers on system usage and addressing any queries.
* Adhering to safety and quality standards during installations.
* Maintaining accurate records of completed work and reporting issues promptly.
Requirements:
* Certifications: SA001, SA002, S008, S007, SA051C, SA020, Confined Spaces, and NSWRA/SLG are essential.
* Criminal Record Check - will be required.
* Previous experience in fiber installation or telecommunications is preferred.
* Strong technical aptitude and familiarity with fiber optic tools and systems.
* Excellent problem-solving and troubleshooting skills.
* Outstanding communication and customer service abilities.
* Full UK driving license.
What We Offer:
* Competitive salary with performance-based incentives.
* Based on experience and level of training required to obtain.
* Company-provided van for work use.
* Comprehensive training and career progression opportunities.
* All tools and equipment supplied.
* A supportive and collaborative team environment.