**Job Role:**
Job Description:
As an Operational Support Grade, you will play a pivotal role in ensuring the smooth operation of a busy prison. You will be part of a supportive team undertaking various tasks – from security and searches at the gate to managing deliveries, supervising visitors, and monitoring phone calls and CCTV.
This fast-paced role involves a combination of desk duties and physical tasks such as lifting, carrying, and walking to accompany vehicles across the prison grounds.
You don't need any formal qualifications to do this job, but if you are a good communicator and can remain calm under pressure, this role could be the start of a successful career for you.
Required Skills and Qualifications:
* Good communication skills
* Ability to remain calm under pressure
Benefits:
As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running. In addition to your base pay, you will receive:
* Annual leave – 25 days on appointment, increasing to 30 days after 10 years' service (calculated on a pro-rata basis)
* 9 days bank, public, and privilege holidays
* Access to a paid Level 2 apprenticeship in customer service
* Access to the generous Civil Service pension scheme
* Season ticket loans, retail discounts, an Employee Assistance Programme, and a Cycle to Work scheme
Others:
The OSG role will give you significant knowledge and experience of how a prison operates. It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme.