Location: Chesterfield
An exciting opportunity has come available for an Office Manager to join the growing team at Brightwell. In this key role, you will be responsible for ensuring the smooth running of the Chesterfield office whilst delivering high quality reception duties and administrative support to senior leaders. The role is highly visible, people focused and central to creating a professional, welcoming and efficient working environment, with training provided.
What you’ll do:
· Provide a warm, professional welcome to all staff, clients and visitors, acting as the first point of contact both in person and virtually.
· Manage shared inboxes, responding promptly and professionally to queries.
· Oversee the visitor process, ensuring compliance with internal procedures.
· Support new starters and contractors with onboarding tasks such as issuing security passes.
· Maintain high standards across kitchens, pantries, vending areas and stationery hubs, including stock ordering and replenishment.
· Manage meeting room bookings, including coordinating catering and ensuring rooms remain clean and presentable throughout the day.
· Support the monthly newsletter in collaboration with the Communications Manager.
· Manage locker allocation and general storage organisation.
· Process redirected mail, including scanning to the Indexing Team and returning original documents to members.
· Provide refreshments to waiting visitors and ensure they are supported until collected by their host.
· Handle challenges or complaints constructively, escalating to the Facilities Manager where appropriate.
Administrative Assistant Support
· Provide comprehensive administrative support to the senior leadership team
· Manage diaries, ensuring meetings are structured to support deliverables to the Executive Committee and Scheme.
· Prepare agendas, slides and coordinate technology for monthly All Staff meetings.
· Support planning and delivery of internal events, including staff celebrations and corporate gatherings.
· Book committee lunches and manage related logistics.
· Arrange travel and accommodation for executive team.
· Submit travel expenses on behalf of senior leaders.
· Complete ad hoc administrative tasks as required
This role would suit someone with:
· The ability to build strong relationships at senior level and maintain confidentiality.
· Strong organisational and communication skills.
· Experience in a similar office management within a small to medium sized organisation.
· Ability to work independently, prioritise effectively and manage multiple tasks.
· Strong knowledge of Microsoft Office, particularly Excel, Word, PowerPoint and Outlook.
· A warm, positive disposition and a service focused mindset.
Desirable:
* Front of house experience either from an office or hospitality background.
* Previous PA experience
Why Brightwell?
As a Brightwell colleague, you will enjoy a competitive salary, hybrid work practices, professional development, career development, and a great benefits package including:
· Annual performance bonus of up to 7%.
·25 days holiday (increasing to 30 with service) plus bank holidays.
· A pension with 15-17% employer contributions (depending on age).
·8 x salary Life Insurance.
· Generous family friendly policies, including up to 26 weeks full pay (maternity, adoption and paternity leave)
· Free health assessments.
· Health cash plan.
· Professional study support.
· Employee Assistance Programme and free Wellhub wellness network platform access.
· Free on-site parking.
Building an inclusive work environment:
Brightwell is committed to developing and maintaining an inclusive culture, ensuring that behaviours, working practices, and policies promote fair treatment and access to development opportunities for every colleague. We value the benefits a diverse workforce can bring and want Brightwell to be a place where all colleagues can thrive, feel that they belong, are valued, and contribute to our success. This is underpinned by Brightwell’s RISE corporate values: Responsible, Impactful, Supportive & Expert.