Job Title: Receptionist at Optical Express
Hours: 40 hours per week, with flexibility to work weekends
Optical Express is the UK’s only complete eye care provider and Europe’s leading private provider of laser eye surgery and intraocular lens procedures. With over 35 years of experience, millions of patients have trusted us with their eye care. We operate clinics across the UK, Ireland, and mainland Europe, supported by an esteemed International Medical Advisory Board, and are recognized as a thought leader in the optometry and refractive surgery industry.
We invest in state-of-the-art technology, employ highly skilled surgeons and optometrists, and collaborate with industry pioneers such as Johnson & Johnson Vision and Zeiss to ensure the best outcomes for our patients.
We are seeking a Receptionist to join our prestigious practice in Thurrock. You will be part of a team delivering high-quality service to patients and staff, requiring excellent multitasking skills in a busy retail environment. This role is crucial to the patient journey and demands high personal standards to ensure a world-class customer experience.
Your daily responsibilities will include:
1. Managing the reception area, prioritizing incoming calls
2. Taking clear and concise messages
3. Communicating messages accurately and promptly
4. Providing administrative support to the Manager
5. Maintaining stationery stocks and overseeing supply orders
6. Performing general reception duties as needed
This dual role involves working at the reception desk and within the surgery. With appropriate training, supervision, and competency assessments, you will be able to undertake designated roles within the laser vision correction and ophthalmic (IOL) theatres. Additional responsibilities include:
* Supporting both surgical specialties
* Ensuring confidentiality, integrity, and discretion at all times
We seek confident, professional applicants passionate about delivering excellent customer service, with strong organizational and communication skills. You should be articulate, presentable, motivated, eager to learn, and committed to personal development within Optical Express.
What’s in it for you?
* Free or discounted optical products and procedures
* A modern working environment with advanced technology support
Please apply now by uploading your CV. This is a fantastic opportunity to join a global organization where you can grow and develop professionally.
Optical Express is an equal opportunities employer.
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