Job Description
Overview
My widely admired and multi award-winning client is looking for a Service Advisor for a new opportunity, in one of the Big Six truck manufacturers in the UK.
Do you have previous experience as a Service Advisor?
They are looking for a Service Advisor to effectively maximise the costing efficiency of the department, to meet monthly targets and budget objectives, and to complete all administrative tasks in an efficient and timely manner.
You will work 1 in 3 Saturdays paid at time 1.5x, which equates to £29,305 as a minimum. ( opportunity for as much overtime as you want )
Shift Pattern - ( Week 1 - 6am - 2.30pm, Week 2 2.30pm - 6pm )
Service Advisor - Responsibilities
1. To correctly interpret instructions from the job card/repair order to assess and maximise the revenue capacity to achieve the department's budget objectives.
2. To advise the Service Manager and Supervisory staff where Technicians fail to achieve standard repair times.
3. To achieve all company and personal KPI’s and maintain focus on all company financial objectives within given responsibilities.
4. To produce all Service Department invoicing in an accurate, timely and efficient manner.
5. To raise and submit warranty and R&M claims t...