Overview
Join to apply for the Operations Controller role at TieTalent.
Company: Great Bear (Part of the Culina Group) provides distribution services to FMCG clients. Customer centric service focus is delivered through a site-level empowered culture.
Location: Lutterworth site (UK)
Salary: £29,725 per annum. Working hours: 4 on 4 off, 6am-6pm. Job type: Full-time (permanent).
Responsibilities
* Efficiently managing the outbound schedule to ensure collection and delivery times are met.
* Issuing instructions to designated staff to maintain a smooth flow of inbound and outbound work.
* Controlling paperwork for outbound vehicles, ensuring 100% accuracy.
* Being the initial point of contact for all drivers arriving on site.
* Communicating issues to Shift Managers in a timely manner to minimise disruption to the schedule.
* Participating as an active member of the operations team, and offering suggestions for solving problems, improving efficiency, and maintaining customer and quality focus.
* Maintaining good communication with transport providers to avoid late collections and delivery failures.
* Producing a thorough, detailed handover to the following shift highlighting potential issues, reminders and current state of play.
Qualifications
* Proven experience within a similar fast-paced role.
* Ability to prioritise work based on scheduling and available resources.
* PC literacy in Word, Excel and Outlook with high attention to detail.
* Team player with ability to work on own initiative.
* Knowledge of on-site systems; experience with Autostore and RF kit is preferred.
* Strong communication skills with a courteous and professional attitude towards customers and third-party hauliers.
* Excellent time management skills and problem-solving ability.
Benefits and Additional Information
* Commitment to inclusion and diversity with ongoing employee development.
* Learning and development programs open to all employees.
* Benefits include: 20 days annual leave inclusive of bank holidays; pension scheme with 4% employee and 4% employer contributions; life assurance x2 annual salary; Employee Assistance Programme; eye care vouchers; reward and recognition programs; access to over 50 retailer discounts through the benefit platform.
If you meet the requirements for the above role and are looking for your next career opportunity, please apply now and become a part of our #WinningTeam!
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