Job Description
Senior Credit Controller (Temporary) 3 months rolling contract | Whitchurch | £20.11
Senior Credit Controller Location: Whitchurch - Head Office (fully office-based)Contract: 3 months initial, rolling month-to-monthHours: Monday to Friday, 9:00am-5:00pm (37.5 hours per week, 1⁄2 hour lunch)Systems: Sage Line 50The RoleWe are seeking an experienced Senior Credit Controller to support the turnaround of a high-value ledger within a specialist care group. The business manages a complex debtor book of circa £1-£9 million, comprising a mix of private fee payers and local authority/council funding.You will work alongside a recently appointed permanent Credit Controller, providing hands-on support, structure and expertise to stabilise and improve debt recovery performance.
Key Responsibilities
* Sole responsibility for high-value debt chasing across a complex ledger
* Proactively pursuing overdue balances from private fee payers and council bodies
* Managing sensitive and sometimes challenging conversations with families and stakeholders
* Supporting the turnaround of aged and problematic debt
* Cash allocation and reconciliation of receipts
* Liaising closely with internal stakeholders, including finance and care home management
* Advising and supporting the permanent Credit Controller with best practice approaches
* Reporting into the Senior Credit Control Manager
* Working as part of a small, close-knit credit control team of three
Person Specification
* Significant experience in senior-level credit control, ideally within:
o Care homes
o Healthcare
o Social care
o Or another sector with mixed funding streams
* Proven track record of reducing large, aged debtor balances
* Confident dealing with private individuals, families and public sector bodies
* Strong negotiation and communication skills with a professional, empathetic approach
* Experience using Sage Line 50
* Comfortable working in a fully office-based environment
* Able to hit the ground running and add immediate value in a contract role
Interested? email your cv to lauren.taylor1@hays.com
# 4793347