An international industry leader in the hydraulic sector is looking for a Service Engineer to work within their growing service team in Witney, Oxfordshire.
This is a great opportunity to join a well-established, blossoming business. With 8, employees and over service partners worldwide the successful candidate will be joining a company that is well respected and flourishing within its sector.
The focus is across several industries and products including automotive, industrial, mobile, pulp and paper and power generation.
The nature of the role means we are looking for someone with excellent communication and interpersonal skills and who is comfortable working within a team environment
Working throughout the UK, this role will be approximately 50% field-based and 50% working from our UK Service office & workshop in Charlbury, Oxfordshire (with some flexibility depending on the candidates location and experience).
Key Responsibilities
Reporting directly to the Service Manager the principal objective of the Service Engineer is to perform service, maintenance and repair work on customer sites and in-house hydraulic equipment.
* Service, installation and maintenance of our hire equipment and customer products.
* Scheduled outage work to complete essential Hydraulic & Lubrication system annual servicing. This would typically be between 1 and 4 weeks of continuous site work, often involving weekend work.
* Carrying out Health Check analysis and preparing comprehensive reports for the customer on their hydraulic and lubrication systems.
* Using fault finding skills to determine why products and systems are not working correctly and compile reports and quotations explaining how this can be fixed.
* Managing installation / maintenance projects on site.
* Working with colleagues to organise and plan outages to ensure all parts and equipment required is in place for the work to take place.
* Liaising with Engineering, Field Sales personnel and Product Managers to ensure customers requirements are satisfied.
* Provide support for our Service Partners and Distributors.
* Preparation of quotations for spares, repairs and site work ensuring the customers requirements are satisfied.
* Developing good working relationships with Key Accounts in your area, ensuring our equipment is working as it should be.
* Management may, from time to time, require you to carry out tasks in addition to your normal duties, provided these tasks are both reasonable and within your capabilities.
Skills & Experience
* BTEC / ONC / OND in Mechanical / Electrical Engineering and / or Modern Apprenticeship
* Experience of visiting customers on a technical level
* Fault finding in electromechanical systems
* Ability to problem solve and work under own initiative
* Mechanical Aptitude
* Well organised, conscientious and hard working
* Highly motivated self-starter with the ability to adapt to fluctuating work demands and multiple priorities.
* Good IT skills using Excel, Word, Outlook and PowerPoint.
* Strong understanding of customer service, problem solving and able to identify new sales opportunities.
* Commitment to personal development
* Full Driving Licence
Desirable attributes
* HNC / Foundation Degree in Mechanical / Electrical Engineering
* Experience of hydraulics / hydraulic related field and products
* Experience of working on engineered systems
* Understanding of hydraulic circuit diagrams
#J-18808-Ljbffr