Full Time/Part Time Available:
Full time salary up to £25,792 per annum (£12.40 per hour) + service charge & tips
Part Time salary (24 hours per week) up to £15,475.2 per annum (£12.40 per hour) (21 years old and above) + service charge & tips
Shifts range between 6:30 am – 11:00 pm.
Your country home away from home, nestled within 12 acres of picturesque Hertfordshire countryside. Sopwell House is a luxurious, family-owned Georgian country house hotel offering timeless elegance and modern comfort. We’re proud to be a place where exceptional service is delivered with warmth, pride and purpose. We’re currently looking for a passionate Room Service Waiter to join our dedicated In-Room Dining team, delivering discreet, attentive, and memorable dining experiences to our guests in the privacy and comfort of their rooms.
Your role in our family:
* Deliver exceptional standards of service to our guests in a warm, friendly, and professional manner.
* Demonstrate full knowledge of all menu items, their presentation, and accompaniments to provide confident recommendations.
* Respond promptly and efficiently to guest requests, ensuring their needs are met with care and attention.
* Accurately prepare, deliver, and present room service orders to guest rooms.
* Collect finished trays regularly from rooms and corridors, maintaining the hotel’s standards of tidiness and presentation
* Keep the service area clean, organised, and fully stocked at all times.
* Assist with the set-up and preparation of the room service operation to ensure smooth, efficient service.
* Work collaboratively with the kitchen and front-of-house teams to provide a seamless guest experience.
* Take pride in presentation, attention to detail, and upholding the standards of Sopwell House.
What would make you the perfect fit?
* A genuine passion for food, beverage and hospitality.
* Previous experience in a 4 or 5 star hotel or similar luxury room service environment.
* A friendly, professional, and guest-focused attitude.
* Strong communication and organisational skills.
* Ability to work independently while remaining part of a close-knit team.
* Flexibility to work varying shifts, including evenings, weekends, and holidays.
The Best Bit:
* Wide range of training and development opportunities
* Free staff meals and parking
* Discounted food and beverage, accommodation and spa
* 28 days holiday and 1 extra holiday day on your birthday
* 30% discount on Spa treatments and Spa days
* 10% discount on Spa products
* Introduce a friend at work bonus
* Uniform Provided
* Preferred Hotel Group discounted global hotel rates
At Sopwell House, we live by our Vision, Purpose and Values.
We are dedicated to creating a world of ‘Perfect Contentment’ for both our team members and guests alike — ‘Spreading kindness one act at a time’ along the way.
All applicants must have the right to live and work in the UK. If you have not received a response within 14 days, please assume your application has not been successful on this occasion.