We are seeking an enthusiastic individual with a passion for animals to join us as a Veterinary Patient Care Assistant at Dovecote Veterinary Hospital in Castle Donington.
This is a full-time role, working 40 hours per week.
About CVS
CVS Group plc is one of the largest integrated veterinary services providers in the UK encompassing four main business areas; our veterinary practices, diagnostic laboratories, pet crematoria and e-commerce division.
Our success is derived from the passion our people have for animals and for making pets a priority, it's what is at the heart of our work, every day.
About Dovecote Veterinary Hospital
Dovecote Veterinary Hospital is accredited by the RCVS and offers both first opinion and referral services including Neurology, Orthopaedics, Oncology, Soft Tissue, Internal Medicine, Dermatology, and Opthalmology. We also have the Mi-Night service operating here during the night and at the weekends. We are a large welcoming team that encourages colleagues to learn and gain skills.
About The Role
The Patient Care Assistant role is one of the foundations of an outstanding veterinary practice, and as a PCA you will be involved in supporting our team of qualified RVNs and Vets to provide outstanding care to our patients.
Some Of The Duties Will Include
* Nursing care to patients
* Assisting Vets and Nurses in restraining animals for treatment
* Cleaning, walking, and feeding of patients
* Preparation of operating facilities
* General cleaning and maintenance duties
* Running internal lab samples
* Covering the receptionist desk, including answering queries, calls, booking appointments and taking payments
What we're looking for in our Veterinary Patient Care Assistant:
* An excellent communicator with strong empathy
* Excellent customer service skills and experience in dealing with members of the public
* Experience in animal welfare, including feeding, cleaning, medicating and handling and a high level of understanding of how to meet the welfare needs of animals
* Resilient with the ability to cope with potentially distressing and emotional situations
* A positive attitude and excellent teamwork skills
* Experience in caring for animals in a veterinary environment would be desirable
What We Can Offer You
We are proud to offer the following benefits to our staff:
* Salary will be in line with the National Minimum Wage
* Generous annual leave entitlement of 5 weeks per year plus Bank Holidays
* Buy/sell up to an additional 4 weeks annual leave!
* Staff discount scheme on Veterinary bills and products
* A range of health benefits
* Employee Assistance Programme and access to over 400 Mental Health First-Aiders
* and more!
Unfortunately, we are unable to accept and progress applications from candidates without the Right to Work in the UK as we cannot provide visa sponsorship, due to our clinical support roles not meeting the criteria set out by the Home Office to be eligible.
CVS is committed to being a fully inclusive place to work where all our colleagues are encouraged and supported to be themselves, where difference is celebrated and where everyone feels able to deliver their best. We are also determined to build a workforce that is more representative of our diverse communities and the people we provide our services to.
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