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Business Consultant - Market Experience Ireland, Belfast
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Client:
Itineris
Location:
Belfast, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Views:
1
Posted:
31.05.2025
Expiry Date:
15.07.2025
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Job Description:
There’s a saying at Itineris: "Together goes a long way." We live by that. Whether translating customer needs into software, selling, coding, or keeping our business running, our mission is to grow and deliver innovative software that empowers energy and water utilities to better engage with their customers.
Function:
The Business Consultant will work with customers and Itineris project teams, responsible for ensuring the successful deployment of the UMAX solution by managing customer needs from a business and market regulations perspective. The role involves providing business and market guidance to application consultants and supporting mediation decisions with the customer.
The position is based in Ghent (Sint-Denijs-Westrem), UK, or EIR, requiring experience in the Irish market (ROI and NIE) and ERP implementation experience is a plus.
UMAX is our cloud-based software for water and energy utilities, built on Microsoft Dynamics 365.
As a Business Consultant with market experience (EIR), you will:
* Act as the link between Business and IT as a business-focused analyst.
* Manage customer expectations and support functional experts in translating business needs into requirements.
* Attend workshops and meetings onsite with customers.
* Provide feedback to product development, sales, and marketing.
* Contribute to the evolution of the UMAX solution for market readiness.
* Develop strong relationships with clients, sales, pre-sales, product, and project teams.
* Participate in project progress meetings and identify risk areas proactively.
* Deliver high-quality consulting services to customers.
* Work with colleagues to upskill and understand best practices in the Irish energy market.
* Continuously develop knowledge within the Utility market, especially in Ireland (ROI & NIE), and transfer knowledge to colleagues.
Qualifications:
* Strong analytical skills (master’s degree or equivalent experience).
* In-depth knowledge of the Irish energy market.
* At least 5 years' experience as a Business/Functional Consultant in large ERP/CRM projects.
* Expertise in identifying business requirements and understanding customer processes.
* Skills in Business Process Management.
* Excellent communication skills in English; Dutch is a plus.
* Willingness to travel depending on project phases.
* Team player with problem-solving skills.
* Hands-on, proactive, quality-driven, customer-oriented, adaptable.
What we offer:
* International environment with offices in Ghent, London, and Atlanta.
* Opportunity to work with innovative water and energy companies.
* Career development through educational programs and growth paths.
* Impactful entrepreneurial environment.
* Supportive and flexible working environment, including hybrid options.
* Onboarding, learning, and buddy programs.
* Fun activities focused on sports, celebration, and wellbeing.
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