Are you an excellent communicator that appreciates good grammar and formal structure?
Do you excel in a busy environment?
Are you looking to use your knowledge from the medical sector in an administration-based role?
Yes, yes, yes? Curaleaf Clinics are looking for a Medical Secretary to join our team, and it sounds like it could be your perfect role!
This is a remote position, so would be suitable for anyone living within the UK matching the required skillset.
About Us:
At Curaleaf International, we're not just participating in the cannabis industry—we're leading it.
As part of the world’s largest cannabis company, Curaleaf Holding, Inc., we are powered by a strong presence at all stages of the supply chain. Our unique distribution network throughout Europe, Canada and Australasia brings together pioneering research with cutting-edge cultivation, extraction, and production. Amidst a rapid growth trajectory, our emphasis on quality and expertise aims to deliver safe and legal cannabis.
Our Vision: To shape the future of cannabis through our commitment to research and product excellence
Our Mission: To be the world’s leading cannabis company consistently delivering superior products and services and driving the global acceptance of cannabis.
Our Values: ● Lead & Inspire ● Commit to Win ● Driven to Deliver Excellence ● Customer Obsession ● One Curaleaf
As a Medical Secretary, you will provide a crucial bridge between our Clinicians and their patients. You will liaise with medical professionals, turning their notes into letter form, ensuring customers are clear about their appointments, advice, and outcomes.
Duties will include, but not be limited to:
* Scheduling and coordinating patient appointments
* Handling payments
* Typing letters, clinical reports, and transcriptions
* Organising meetings and taking minutes
* Opening and closing of clinics
* Addressing Zendesk tickets
* Answering patient queries by telephone and email
* Administrative tasks to support the wider team
About You:
To be successful in this role, you must have strong communication, literacy, and IT skills. As Curaleaf is a growing, innovative company, you must be pro-active and keen on self-development. It is essential you:
* Are professional in tone and information delivery
* Hold excellent attention to detail
* Adhere to strict levels of confidentiality
* Have exemplary customer service skills
* Have strong organisational skills
* Remain calm in all situations
Although not essential, the ideal person for this role would have:
* Experience with medical terminology
* Experience working in healthcare administration
What we offer:
We value progression and development, offering lots of opportunity in a rapidly growing organisation. We also offer:
* Competitive salary
* Excellent holiday allowance
* Private medical insurance
* On-site parking
* Life insurance
If this sounds like an ideal role for you, don’t delay in getting your application in! This vacancy may be closed early due to a high level of interest.