Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: Preferred Customer Associate Based at Polarspeed Distribution Ltd, Danny Morson Way, Tamworth, B78 1SE Monday to Friday 1000-1800 37.5 hours Deal Directly with customers either by phone or email. Respond promptly to customer enquiries. Raise customer complaints where appropriate. Provide pricing and delivery information. Order processing and invoicing. Communicate and coordinate with internal departments. When directed by a manager, undertake any other task appropriate to the skills and responsibilities of a team leader. To ensure clients requirements are met. To raise any serious issue to the team leader where necessary. Ensuring smooth running of departmental systems and processes. Good working knowledge of IT packages, Word, Excel, PolarTrack, Internet/Intranet and Masternaut. Strong social and interpersonal skills when dealing with internal/external contacts. Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.