Department: Store Management
Location: Glasgow Silverburn
Description
We're seeking a talented Product Manager to join our team. In this role, you will lead, inspire, and support your store team to deliver an exceptional customer experience and create a great working environment. Your expertise in product handling, visual merchandising, and customer service will be key to enhancing the customer journey. You will also assist the Store Leader in developing the team, maintaining operational standards, and achieving sales targets and KPIs.
For more details about this role, please see the attached job description below.
About The Role
What You’ll Be Doing
* Ensure attractive product placement and create engaging outfits.
* Maintain high visual standards with the customer experience as a priority.
* Manage store operations confidently, including service, team, and daily tasks.
* Empower the team to prioritize customer needs in all decisions.
* Utilize commercial tools to support store performance.
* Assist the Store Leader in achieving KPIs such as sales, stock management, payroll, and customer feedback.
* Ensure compliance with health and safety standards.
* Support the development of a motivated and engaged team that feels valued.
You'll Be Perfect If
* You have a strong commercial mindset and thrive in a fast-paced retail environment.
* You are passionate about fashion and skilled in visual merchandising.
* You have excellent problem-solving skills and can adapt quickly.
* You are both creative and analytical, able to interpret sales data.
* You are an inspiring leader who motivates your team.
* You pay great attention to detail and present a well-organized store.
* You are proactive and results-driven, always seeking improvements.
* You understand your customers and aim to meet their needs.
* Most importantly, you love our products and want to create the best customer journey!
Things To Consider
* Fast-Paced Environment: Be adaptable to changing priorities and multitask effectively.
* Reporting: Use customer feedback and sales data to inform improvements.
* Managing People: Strong emotional intelligence is essential for team management.
* Hands-On Role: Be prepared to engage in product movement, store resets, and physical tasks.
* Weekend Work: Availability to work weekends, holidays, and during busy periods.
* Deadlines: Manage time effectively to meet responsibilities.
* Leading a Team: Foster a positive and inclusive team culture.
This Is For You
Our brand offers exciting career progression opportunities. Join us and start your journey with River Island, where talented and diverse people thrive and grow.
What we can offer you:
* Generous staff discount and uniform allowance.
* Support with expenses, benefits, financial advice, and wellbeing solutions.
* Access to kindness cupboards and support from the Retail Trust.
* Enhanced parental leave options and support for different family setups.
* Charitable giving schemes and community engagement.
* Opportunities for upskilling and career development.
* Bonus schemes and private pension plans.
* Paid holidays (28 days UK, 30 days ROI) with options to buy extra.
Keeping You Safe
We are committed to safeguarding our employees and promoting British Values, including democracy, rule of law, and mutual respect. We value diversity and are an equal opportunities employer. Flexible working requests will be considered unless operationally unfeasible.
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