Overview
Drink More Water, together we grow. Here at waterdrop®, we make drinking more water fun, convenient and sustainable. Discover the world of innovative and eco-friendly hydration with our fruity little cubes – Microdrinks – that save plastic and carbon emissions (as compared to conventional pre-filled bottled drinks) and help score one for the planet. With a successful online presence, 40+ stores around the world, dedicated B2B partners and over 22,000+ retail and branded stores, we can’t wait to take this journey to the next level – together with you! Become part of our Store in…
Note: This role is offered as Full-Time or Part-Time / Zero hours / Working students.
Your Responsibilities At Waterdrop
* Provide excellent customer service and surpass customer expectations at every opportunity.
* Identify customer needs and answer product related questions. Be able to respond to queries on product prices, features and benefits.
* Take every opportunity to capture customer data in order to expand our database and customer loyalty.
* Resolve customer complaints promptly and successfully by investigating problems, developing solutions and making appropriate recommendations to the management.
* Deliver product excellence by maximising product knowledge with relevant recommendations.
* Attend and participate in store meetings and training sessions as required by your manager.
* Ensure that good communication with your colleagues is maintained.
* Have a positive attitude with the team and customers and be open to constructive feedback.
* Maintain brand standards on visual display and merchandising, cleanliness and general housekeeping.
* Follow policies and procedures to maintain the security of stock, customer records and cash handling.
* Ensure that time keeping attendance is in line with the company's policies and procedures. Opening and closing the store as and when required.
* Be aware of Health & Safety requirements in the store.
What You Bring To The Table
* Be approachable and available to assist our customers with their shopping experiences.
* Enthusiasm and commitment to always provide excellent customer service.
* Willing to adapt and take on new challenges.
* Strong selling skills.
* Always present a professional image.
* Ability to multitask.
* The ability to maintain professionalism under all circumstances.
* Works effectively and efficiently alone and in the team.
* Prepared to go the extra mile when needed.
* Good interpersonal and communication skills.
* Demonstrate retail sales experience in a customer focused environment.
What We Offer You
* An ambitious and international team with whom fun is by no means neglected.
* Individual development opportunities in one of the fastest growing e-commerce companies in Europe.
* Discount on-and offline on your waterdrop® purchases and many free merchandising items.
* Legendary team events and qualified training.
* Additional monthly bonuses when targets are met.
Wanna drop in? Just send us your CV via the application button.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Sales and Business Development
* Industries: Food and Beverage Retail
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